FAQ – Capabilities

Below is Some Helpful Information – Contact Us With Any Questions!

Ordering Information

We sell wholesale to the trade only. Possession of this catalog does nor constitute an offer to sell. When placing an order, please provide the following information: State Tax Resale Number Company Name and Customer Number Current Shipping Address Style, Size and Quantity of Items Name of Person placing the Order

Terms

No minimum orders. Most orders shipped within 5 working days. Prices subject to change without notice. A state tax resale certificate must be furnished for our files. All orders inside the continental United States are shipped COD, unless prepaid by a credit card or check.

Special Orders

A special order is any product not specifically listed in our catalog in respect to size, finish, color, etc. Special orders are available upon request and are subject to a 15% surcharge. Please allow a 2-week lead time. No returns are allowed on special orders.

Rush Orders

Orders in need of shipment before normal ship time must pay an extra 25% surcharge

Damaged Merchandise

Please inspect all merchandise upon receipt. All claims must be made within I 0 days. If damage does occur, IT IS ESSENTIAL TO SAVE THE ORIGINAL BOX for inspection, pickup and replacement. To report shipping damage or defective merchandise, call our Customer Service Department for instructions. Please provide the studio name and the description of the problem.

Credit Cards

We accept Visa, Mastercard, and Discover at no additional charge.